Privacy Policy

Who are we?

We are Smudge. Our website address is: https://mysmudge.club.

What data do we collect?

Smudge collects the following personal data:

  • Name, address, email address and mobile number
  • Payments made on our site are handled by PayPal, a third party, and we neither receive nor store any card details

How do we collect your data?

You directly provide Smudge with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products and services
  • Complete a customer survey or provide feedback via email or the website
  • Use or view our website via your browser’s cookies

How will we use your data?

Smudge collects your data so that we can:

  • Process your orders
  • Manage your account
  • Email you with special offers on other Smudge products and services we think you may like
  • Invite you to provide feedback on Smudge, the website and our products and services

Comments on our website

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture where applicable is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

You can set your browser not to accept your cookies, or remove cookies from your browser, however it is possible that some of our website features may not function as a result.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Privacy Policies of other websites

mysmudge.club contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website we advise you to read their privacy policy.

Analytics

mysmudge.club uses google analytics to track usage of the website and analyses trends and usage based on google analytics data. This is not linked to your individual personal data.

Who we share your data with

Your data is not shared with any third parties.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Smudge would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. We may charge you a small fee for this service.

The right to erasure – You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we will respond to you within a month. If you would like to exercise any of these rights, please email us at mysmudgeclub@gmail.com

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise any of your data protection rights, please contact us at mysmudgeclub@gmail.com.

Changes to our privacy policy

Our company keeps its privacy policy under regular review and places any updates here. This privacy policy was last updated on 29th August 2019.